Shipping & Payment Info

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  • Shipping & Payment Info

At Jeneric Soap Company, we appreciate your support of our small, family-owned business. We are proud of the five-star ratings our store and website have received, and we strive to bring that same care and quality to every order.

Please review our shipping and return policies before placing your order.

Flat-Rate Shipping

We offer flat-rate shipping for $6.99 per order.

Shipping destinations: Everywhere

Order Processing & Delivery

Orders are prepared and shipped within At most 5 business days.

Estimated delivery time after shipment: At least a week depending on how far you live out from us.

Delivery times may vary due to holidays, weather, or carrier delays.

Returns & Exchanges

Due to the personal-care nature of our soaps and bath and body products, all sales are final, and we do not accept returns or exchanges. This policy helps protect the hygiene and integrity of our products.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us at jenericsoapcompany@gmail.com within 7 days of delivery.

Include a description of the issue, and photos of any damaged or incorrect items so we can review the matter and assist you.

Contact Us

For questions about shipping or your order, please contact:

Email: jenericsoapcompany@gmail.com
Phone: 765-603-9920

Thank you for choosing Jeneric Soap Company!

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